Delivery & Returns Policy

Please read these terms and conditions carefully before you start to use our online store. By using our online store, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms and conditions , please stop using our website. its website and online store is owned by A-Z Hire Ltd registered in Ireland Company number 47897. Walkinstown Green, D12 KH98

Use of this online store:

All information contained on should be considered for informational purposes only. Please read product manuals and use products accordingly. We are not responsible for incorrect use of our products.


Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website UpToDate and running smoothly.

A-Z Hire Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Our Prices:

All prices in the online store are inclusive of VAT and exclusive of shipping costs. However, we offer free shipping on all sales orders over €150. Prices are subject to change at any time. All prices are stated in Euros

Terms of Payment:

All sales are subject to pre-payment unless stated differently. Payment must be received in full before any products will be dispatched. You may be contacted if your payment fails our security checks and this may delay the dispatch further.

Delivery Costs:

We offer free delivery on all sales orders over €150. We use 3rd party couriers for our of our delivery services. Customers will be informed of delivery charge before ordering and the delivery price will be calculated based on weight and delivery location.

All orders with products in stock can be dispatched same working day, orders made after 12.00 pm are sent next working day.
Our delivery service will deliver your goods Mon-Friday between 8am and 6pm. Our carriers cannot give specific delivery times.
Free delivery applies to orders under 30Kg and <1.8m long. These deliveries are dispatched via DPD or An Post within 1-2 days of order and are delivered in 2-5 working days depending on time of year and your location. For Christmas we advise you allow extra days for delivery.

Can I collect in store:

Yes but please wait until you receive a confirmation mail. Don’t just show up as your product may not be ready. You will need to show this confirmation mail at time of collection

Delivery Area:

We deliver to all locations in Ireland.

Damage or Shortage:

Customers are responsible to thoroughly check the delivered goods for any defects within 3 days of delivery. In case of defects it is advisable to attach a picture when making any claim

Notification of damage or shortages must be made to A-Z Hire within 2 working days of receipt of goods. Notification of a non-delivery must be made within 14 days of invoice date.

A-Z Hire will be responsible for:

Replace or repair the damaged or defective products at its cost
Deliver the replacement products to the customers at its cost.
We do not accept liability for any loss resulting from the customers failure to comply with the carrier requirements with respect to notification of damage, shortage or non-delivery of goods.


All products offered are subject to availability. Any delays in delivery of goods will be notified within 1 working day of receipt of order. Customers have the right to cancel at this time.


In order to receive a full refund – products must be returned in original, unopened and resalable packaging.

If the product is not returned in its dispatched state we cannot offer a full refund and a compensation will be calculated on individual basis, please note that it can be up to 100% of value depending on the damage.

You have the right to return goods within 14 days of receipt of your products


If your product is faulty please contact us immediately and we will assess the problem. In the event of a warranty claim, the customer will be responsible for transporting and covering any delivery charges for the item/s to be returned to our store regardless of the warranty outcome. If the product is covered under manufacturer’s warranty we will cover all delivery and repair costs. If the problem is not covered under warranty, the repairs and delivery charges will need to be paid by the customer. We recommend using a registered postal service and retaining the proof of postage as we may require signed proof of delivery.

Governing Law:

The Terms & Conditions will be governed by and construed in accordance with the laws of Ireland and you irrevocably submit to the exclusive jurisdiction of the courts in Ireland.


A-Z Hire always try to offer customers the best possible service, however if you feel you have a beef please direct it to