Stihl FAQ

FAQ Page for Stihl Products

Where can I find an authorised Stihl Centre in Dublin?

A-Z Hire is the largest authorised STIHL dealer located in Walkinstown, Dublin 12. We are the oldest authorised Stihl Dealer in Dublin with over 40 years stocking and servicing Stihl products. We offer a comprehensive range of STIHL products, including stihl chainsaws, stihl lawnmowers, and other Stihl outdoor power equipment, catering to both sales and hire needs.​

As a Stihl Dealer we specialise in Stihl the full range of Stihl Products including AP Professional Battery Equipment for Gardeners and Landscapers.

What Range of Stihl Products can I buy in Dublin?

 STIHL Product Categories Available in Dublin

  1. Stihl Chainsaws
  • Stihl Homeowner Chainsaws: Ideal for tasks like cutting firewood and light pruning.
  • Stihl Professional Chainsaws: Designed for forestry and arborist work, offering higher power and durability.
  • Stihl Battery-Powered Chainsaws: Lightweight and quiet, suitable for urban environments.​
  1. Petrol Lawn & Garden Equipment
  • Lawn Mowers: Available in petrol, electric, and battery-powered models.
  • Grass Trimmers & Brushcutters: For trimming lawn edges and tackling dense vegetation.
  • Hedge Trimmers: Both corded and cordless options for shaping hedges and shrubs.
  • Lawn Scarifiers: To aerate and remove moss from lawns.​
  1. Blowers & Vacs
  • Leaf Blowers: Handheld and backpack models for clearing leaves and debris.
  • Vacuum Shredders: Collect and shred garden waste efficiently.​
  1. Stihl Pressure Washers
  • For cleaning patios, driveways, and vehicles, with various pressure levels to suit different tasks.​
  1. Stihl Battery Systems
  • AI Line: Integrated battery tools for small gardens.
  • AK System: Interchangeable batteries for medium-sized gardens.
  • AP System: Professional-grade tools with high-performance batteries.​
  1. Stihl Consaws and Cut-Off Machines & Concrete Saws
  • Robust tools for construction and roadwork applications.​
  1. Protective Clothing & Accessories
  • Personal Protective Equipment (PPE): Helmets, gloves, boots, and protective clothing.
  • Tool Accessories: Chains, bars, oils, and maintenance kits.​

 

Where can I buy the full range of Homeowner AK Stihl Battery Products System for medium sized Gardens in Dublin?
Right here.. A-Z Hire an authorised Stihl Dealer in Dublin stocks the full range of AK Battery products. Products included in this range include:

STIHL AK System Tools

What are the full range of available Stihl AK Battery System includes a wide array of tools compatible with the AK batteries: ​

  • Chainsaws
    • MSA 60 C-B
    • MSA 70 C-B​
  • Grass Trimmers
    • FSA 57
    • FSA 60 R
    • FSA 80
    • FSA 80 R​
  • Hedge Trimmers
    • HSA 50
    • HSA 60
    • HLA 56 (long-reach)​
  • Leaf Blowers and Vacs
    • BGA 57
    • BGA 60
    • SHA 56 (blower/vacuum combo)​
  • Lawn Mowers
    • RMA 235
    • RMA 339 C
    • Additional models available with varying features.​
  • Scarifier
    • RLA 240​
  • Pole Pruner
    • HTA 50​
  • KombiEngine
    • KMA 80 R (multi-tool system)​

New products for 2025 include the BGA 50 Leaf Blower , REA 80 Plus Pressure Washer, RLA 20 Scarififier,

Chargers

To recharge your AK batteries, STIHL offers compatible chargers:​

  • AL 101: Standard charger suitable for all AK batteries.
  • AL 301 and AL 500: Fast chargers for quicker recharge times. ​

For purchasing options in Dublin, visit A-Z Hire in Walkinstown.

If you need assistance selecting the right tools or batteries for your gardening needs, feel free to ask!

Where can I buy the full range of AP Stihl Battery System for Professionals in Dublin?

A-Z Hire an authorised Stihl Dealer in Dublin stocks the full range of AP Battery products. Products for Professional Users. Products included in this range include:

​STIHL’s AP Professional Battery System offers a comprehensive range of high-performance, cordless tools designed for professional landscapers, arborists, and contractors. These tools are available to buy in Dublin and are powered by 36V lithium-ion batteries, providing robust performance and extended run times.​

Batteries
  • Stihl AP 100: 94 Wh, lightweight, suitable for less demanding tasks.
  • Stihl AP 200: 187 Wh, offers longer run times for various tools.
  • Stihl AP 300: 227 Wh, balances power and weight for extended use.
  • Stihl AP 300 S: 281 Wh, provides increased capacity for demanding applications.
  • Stihl AP 500 S: 337 Wh, features power laminate technology and Bluetooth® connectivity for integration with STIHL connected systems.
  • Stihl AR 2000 L: 1,015 Wh, backpack battery for prolonged professional use.
  • Stihl AR 3000 L: 1,520 Wh, high-capacity backpack battery for intensive tasks.​

Chargers & Accessories

  • Stihl AL 101: Standard charger for AP batteries.
  • Stihl AL 301 / AL 301-4: Fast chargers, with the AL 301-4 capable of charging up to four batteries sequentially.
  • Stihl AL 500: High-speed charger for rapid charging needs.
  • Stihl Battery Carry Bag: For safe transport and storage of batteries and chargers. ​

Chainsaws

  • MSA 160 C-B: Lightweight chainsaw for cutting firewood and garden maintenance.
  • MSA 161 T: Top-handle chainsaw designed for professional tree care.
  • MSA 200 C-B: Powerful chainsaw suitable for various cutting tasks.
  • MSA 220 C-B: High-performance chainsaw for demanding jobs.
  • MSA 220 TC-O: Top-handle version of the MSA 220, ideal for arborists.
  • MSA 300 C-O: Advanced chainsaw offering enhanced cutting performance.​

Stihl Trimmers & Brushcutters

  • FSA 86 R: Loop-handle trimmer for precise trimming tasks.
  • FSA 120 / FSA 120 R: Versatile trimmers for various landscaping needs.
  • FSA 135 / FSA 135 R: Robust trimmers designed for professional use.
  • FSA 200 / FSA 200 R: High-power trimmers for extensive trimming operations.​

Stihl Hedge Trimmers

  • HSA 100: Efficient hedge trimmer for precise cutting.
  • HSA 130 R / HSA 130 T: Professional-grade trimmers for large hedges and shrubs.
  • HLA 66 / HLA 86: Extended-reach trimmers for tall hedges.
  • HLA 135 Series: Includes fixed and articulating head models for versatile trimming.​

Stihl Pole Pruners

  • HTA 66 / HTA 86: Telescopic pole pruners for high branches.
  • HTA 135 / HTA 150: Enhanced performance pruners for professional arborists.​

Stihl Blowers

  • BGA 86: Handheld blower for clearing leaves and debris.
  • BGA 100: Lightweight, quiet blower suitable for noise-sensitive areas.
  • BGA 200: Powerful blower with ergonomic design.
  • BGA 300: Backpack blower offering high air volume for large-scale clearing.​

Stihl KombiSystem

  • KMA 120 R / KMA 135 R: Battery-powered Kombi Engines compatible with various attachments for tasks like edging, pruning, and sweeping.​

Other Tools

  • TSA 230: Battery-powered cut-off machine for cutting metal and concrete.
  • SGA 85: Battery-powered sprayer for applying fertilizers and pesticides.​
  • TSA 300: Battery Powered Designed for professionals hardscaping and pipework
Where can I get my Stihl Products serviced and repaired in Dublin?

STIHL Repairs & Servicing in Dublin – Expert Maintenance at A-Z Hire

Looking for STIHL tool repairs or servicing in Dublin? Whether you’re a professional landscaper or a home user, A-Z Hire in Walkinstown is your trusted authorised STIHL service centre. We provide expert repairs, servicing, and maintenance for all STIHL tools — including petrol-powered equipment and the full STIHL AP battery system.

Why Choose A-Z Hire for STIHL Repairs in Dublin?
  • Authorised STIHL Dealer & Service Centre
  • Fast and reliable repairs for chainsaws, trimmers, blowers, hedge cutters, and more
  • Full diagnostics and support for STIHL battery tools (AP & AK Series)
  • Genuine STIHL replacement parts and accessories
  • Friendly, knowledgeable technicians
  • Convenient location in Walkinstown, Dublin 12
What STIHL Tools Do We Service?

Pretty much the full range:

  • STIHL chainsaws (both petrol and cordless models)
  • STIHL hedge trimmers & brushcutters
  • STIHL leaf blowers & strimmers
  • STIHL battery tools – including AP 300 S, AP 500 S, and AR backpack batteries
  • KombiSystem and specialist tools like cut-off saws and sprayers

 

Where can I get firmware updates for Stihl Products?

A-Z Hire is equipped to provide firmware updates for compatible STIHL tools and batteries, such as:

  • AP 500 S Battery with Bluetooth® technology
  • MSA 300 Chainsaw
  • Other STIHL Connected-enabled equipment

As an authorised STIHL service centre, A-Z Hire uses official STIHL diagnostic tools to ensure your firmware is up to date, helping improve performance, efficiency, and compatibility with STIHL Connected.

What is the difference between the OLD reliable MS 170 Chainsaw and the NEW MS 172 Chainsaw?

The Stihl MS 170 and MS 172 chainsaws are both lightweight, entry-level models designed for homeowners. However, the MS 172 introduces several enhancements over the MS 170, reflecting Stihl’s commitment to modernizing its product line.

Feature MS 170 MS 172
Engine Displacement 30.1 cc 32.0 cc
Power Output 1.8 hp (1.3 kW) 1.9 hp (1.4 kW)
Weight 3.9 kg 4.5–4.8 kg
Starting System Conventional pull start STIHL Easy2Start™ system
Chain Tensioning Front-access tensioner Side-access tensioner
Safety Features Basic safety features STIHL Quickstop® chain brake
Fuel Efficiency & Emissions Standard 2-stroke engine 2-MIX engine for reduced emissions
Additional Features Basic design Master Control Lever™, diagnostic socket, IntelliCarb™ compensating carburetor
Notable Upgrades in the MS 172
  • Enhanced Engine Performance: The MS 172’s 32.0 cc engine provides slightly more power and improved fuel efficiency compared to the MS 170.

  • Modern Starting System: Equipped with the STIHL Easy2Start™ system, the MS 172 offers easier starting with less effort.

  • Improved Chain Tensioning: The side-access chain tensioner on the MS 172 simplifies chain adjustments, enhancing user convenience and safety.

  • Advanced Safety Features: The MS 172 includes the STIHL Quickstop® chain brake, which stops the chain in the event of kickback, providing an additional layer of safety.

  • Diagnostic Capabilities: A diagnostic socket allows for easier troubleshooting and maintenance, making it more user-friendly for long-term ownership.

 

Where can I get the 3 for 2 AP 500s Stihl Battery Offer in Dublin

The 3 for 2 Offer on Stihl AP 500s Batteries is available in A-Z Hire in Dublin and is valid while stocks last or Aug 31st 2025

So what are the TOP Questions Asked About STIHL Products

1. Which STIHL chainsaw is best for home use?

For home use, lightweight STIHL chainsaws like the STIHL MS 172 or MS 182 are popular choices. They are ideal for cutting firewood, pruning, and general yard maintenance. These models offer reliability, easy handling, and great value for domestic users.

2. What is the difference between STIHL battery systems: AI, AK, and AP?

STIHL offers three battery systems:

  • AI Line: Integrated battery for occasional users.

  • AK System: Interchangeable batteries for homeowners with medium workloads.

  • AP System: Professional-grade power and extended runtime for landscaping and commercial use.
    Each system is tailored to a specific user type, so it’s important to match the tool with the right battery platform.

3. How do I mix fuel for a STIHL 2-stroke engine?

STIHL 2-stroke engines require a 50:1 fuel-to-oil ratio using unleaded petrol and high-quality 2-stroke engine oil. Mix thoroughly in an approved fuel container. Always follow manufacturer guidelines for optimal performance and engine longevity.

4. Why won’t my STIHL tool start?

We do offer a full service and repair however the most common reasons STIHL equipment won’t start include:

  • Stale or improperly mixed fuel

  • Dirty air filter

  • Fouled spark plug

  • Flooded engine
    Ensure regular maintenance and proper storage to prevent startup issues.

5. How do I sharpen a STIHL chainsaw chain?

To sharpen a STIHL chainsaw chain:

  • Use a 2 in 1 File with the correct diameter for your chain type

  • Maintain the correct filing angle (usually 30°)

  • Use a file guide for accuracy

  • File each cutter the same number of strokes
    Check depth gauges and replace the chain if it’s too worn or damaged.

6. How long does a STIHL battery last?

STIHL battery life varies by model and tool. For example:

  • AK 20 battery: up to 40 minutes on hedge trimmers

  • AP 300 S battery: over 3 hours on some tools
    Most STIHL lithium-ion batteries are rated for up to 1,200 charge cycles with proper care. 5 Years

  • AP 500s Battery will last double this time due to flat cell technology – 10 Years
7. Where can I buy genuine STIHL products and parts?

STIHL products are sold exclusively through authorised STIHL dealers. A-Z Hire is the Stihl Dealer in Dublin. We will ensure you get expert advice, genuine parts, and warranty support.

8. What do STIHL model numbers and letters mean?

STIHL model numbers include codes to identify tool types:

9. How do STIHL tools compare to other brands like Husqvarna or EGO?

STIHL is known for its durability, performance, and professional-grade engineering. Compared to other brands:

  • Husqvarna competes closely in pro-grade outdoor power tools however backup service in Ireland is generally not provided in Stihl Dealerships

  • EGO leads in battery innovation for home users
    STIHL stands out for its dealer network and long-term service support.

10. What warranty does STIHL offer on its products?

STIHL provides:

  • 2-year warranty for domestic users

  • 1-year warranty for professional users (can vary by tool)
    Warranty covers manufacturer defects and certain components. Extended warranties may apply if products are registered or purchased with STIHL oils.

11. How long has STIHL been manufacturing chainsaws? – I know I said 10 Spinal Tap went to 11! 

STIHL has been manufacturing chainsaws since 1926. The company was founded by Andreas Stihl, who developed the world’s first electric chainsaw, known as the Tree-Felling Machine. In 1929, STIHL released its first petrol-powered chainsaw, helping to revolutionize the forestry industry. With nearly 100 years of experience, STIHL is recognized globally for innovation, quality, and engineering excellence in chainsaw technology.

12. Does mixed Two 2 stroke petrol go off ?

Two-stroke fuel mixed with E10 petrol (which contains up to 10% ethanol) should not be stored for more than 30 daysbecause the fuel degrades quickly and can damage your engine. Here’s why:

  • Ethanol absorbs moisture from the air, which leads to phase separation (water and ethanol separate from petrol). This can cause starting issues, poor combustion, and corrosion inside the engine.

  • The oil in the fuel mix can also break down over time, reducing its ability to lubricate engine parts, especially at high RPMs.

  • As the fuel ages, it becomes less volatile, making it harder to ignite, which leads to poor performance or failure to start.

For optimal performance, STIHL Dublin recommends using:

  • Freshly mixed fuel, ideally used within 30 days. If its older than 30 Days DONT PUT IT IN YOUR MACHINE!

  • Or, using premixed alkylate fuel (like ASPEN ), which is stable for up to 2 years

Buy STIHL Power Tools in Dublin | A-Z Hire

Looking to buy STIHL tools in Dublin? A-Z Hire offers a wide range of STIHL professional equipment—available for both purchase and short-term hire.

Why Choose A-Z Hire for STIHL?
  • Competitive Prices on STIHL tools

  • Short- and long-term hire options

  • Expert advice and full aftercare

  • Convenient Dublin location with easy pickup

Our STIHL Range Includes:
  • Chainsaws

  • Hedge trimmers

  • Strimmers & brushcutters

  • Battery-powered tools (AP System)

  • Concrete saws & cut-off machines

Need Advice?

Our experienced team can help you choose the right STIHL product for your job—whether you’re a homeowner, landscaper, or construction professional.

Visit us in Dublin or contact us today to reserve a STIHL tool or get a quote.

Hire or buy STIHL gear the smart way—with A-Z Hire.