Hiring FAQ

Opening Hours 

Monday to Friday 7.30 - 5.00pm 

Saturday 8am - 3.30pm 
Closed Sunday & Bank Holidays 

* Last collection time 20mins before store closes unless pre arranged.  

What ID do I need?

Photo ID required on all hires. Irish Driving licenses only & <3 Month old Utility Bill
Passports are OK but as they have no address so we will also need a utility bill
Proof of insurance may be required covering plant 
Vehicle registration plates are not ID. 

Do I need a Deposit?

A deposit is required for all cash customers. This covers additional days and consumables 
Minimum deposit is €200
Minimum Deposit on Plant items EG Diggers,Dumpers is €1000 on CARD Only with authorisation to auto charge. 
Proof of insurance will also be required on plant items 
Payable in Cash / Visa / Debit Card / Online with AuthiPay    
Cheques? We haven't accepted these since the first Hangover movie was in theatres. (Cheques will have to clear)
Please be aware that refunds to your Debit Card although processed immediately on return can take a few days to return to your account. This depends on your bank and can take longer during holiday periods. This is a bank process over which we have no control.

Can I get my items delivered and Collected?

Yes we have a delivery service. Delivery rates are quoted when booking and are based on distance travelled.
Please be aware that as some jobs over run we will not assume you are finished with an item until you call us to collect. 

Im not sure which tool is best?

No problem we will listen and advise you for free. Tell us what you are doing we have years of experience and knowledge to share.

Will you show me how to use the equipment?

Yes we will demonstrate the safe working of the equipment. Unfortunately we can not do the job for you.

Do you have everything in stock?

Generally we will always have popular items in stock to confirm stock or to book you can call us on 014192800.

What happens if I forget to return an item

You will be charged for all time out (not time used) however if your item goes over time we will give you a reminder call. you can either return the item or we can take additional payment. Account customers will receive a weekly on hire list. 

Do you sell equipment

Yes we can sell and source new products. All Ex Rental items are sold at auction.

What happens if something is damaged, broken or missing?

Beyond normal wear and tear we will charge for broken or damaged equipment. Be sure equipment is secured when not in use and protected from vandalism or loss.

Do I have to clean the equipment before I return it?

A cleaning charge will be levied if equipment is returned that’s requires extra cleaning. 

What about safety and equipment usage?

It is your responsibility to ensure that all operators of hired equipment are properly instructed in its safe and correct use. The hirer must ensure that equipment is not missused. 

Do you want an A-Z Hire Account?

• Discounted Rates 
• Monthly Billing 
• Monthly Statements 
• Email Plantlists 
• Account Management